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Playbook Logix Help Center

Step by step guides for running a season in Playbook Logix, from setting up your organization to running a tournament. If you are new, start with registration: everything else hangs off it.

Getting started

4 guides

How it all fits together, which account to pick, and setting up your first season.

Before the software

Your first hour

Your organization

4 guides

Your details and logo, your public page, administrators, and who can do what.

Setting it up

Access

Programs and seasons

4 guides

Age cutoffs, capacity, what you can change mid season, and how to close one down.

Who can register

Changing things

Ending a season

Registration

7 guides

Set up a program, build the form parents fill in, price it, and handle the registrations once they start coming in.

Setting up

Pricing

Running the season

Before you build anything

Teams and rosters

6 guides

Create teams, draft players onto them, run the roster, and bring coaches and volunteers in with the right permissions.

Before you draft

Setting up

Running the roster

Coaches and volunteers

Scheduling

5 guides

Add practices and games, build a season of recurring events at once, and track RSVPs and attendance.

Before you schedule

Building the schedule

Who is coming

Communication

5 guides

Send email and texts, run a message board, use team chat, and deal with something that gets reported.

Before you send

Reaching everyone

When it goes wrong

Payments

5 guides

Connect Stripe, accept cash and Venmo, understand the fees, and take sponsorships.

Taking card payments

Taking other payments

Your own bill

Tournaments

9 guides

Build a bracket, score it as you go, and share one live link.

Before the weekend

Running it

Sharing it

Team websites

3 guides

Build it from blocks, keep it current automatically, and know what it publishes.

Building it

Before you publish

Team photos

2 guides

Albums, uploads, who can see them, and the consent question underneath.

Sharing photos

Before you post

Reports and exports

4 guides

The Master Data Grid, filters and saved reports, exports, and what to keep.

The grid

Getting it out

Documents and waivers

4 guides

Collect signed waivers, share documents with families, and gather physicals and certificates.

Before you collect anything

Waivers

Files

Volunteers

4 guides

Post volunteer jobs, let families sign up, and coordinate snacks and rides.

Before you ask

Running it

Game day

Common questions

What is the difference between an organization, a program and a team?
An organization is the club itself. A program is one season of one sport, and it holds the fee, the registration form, the add-ons, the discount codes, the capacity limit and the age range. A team is one roster inside that season. The program is the level that matters most, because registration and payments belong to it. More in Getting started
What kinds of questions can I put on a registration form?
Seven: short text, long text, a date picker, a dropdown, radio buttons, checkboxes and an agreement checkbox. A choice can carry a price, so picking it adds that amount to the family's total, though pricing on choices depends on your plan. An agreement checkbox is not a signed waiver. More in Registration
Where do I assign players to teams?
In the Master Data Grid, which is not where most people look first. Open the program, click View Master Grid, and use the green Team Draft column, which has a dropdown on every row. It saves immediately, and players nobody has placed read Unassigned. More in Teams and rosters
What does a card payment cost?
Three parts: a percentage and a fixed amount to Stripe, and a flat per-payment fee to Playbook Logix. You choose, program by program, whether the customer or the organization pays it, and the screen shows the arithmetic where you choose. The guide on card costs also explains what comes back on a refund. More in Payments
How do families sign a waiver?
Anybody with an unsigned policy sees a prompt on their dashboard. They read the full text, type their name as an electronic signature, and press I Agree and Sign Document. The signature is recorded against a named player with the exact wording they were shown. Waivers parents sign online are on the Coach plan and above. More in Documents and waivers
When should I use the message board instead of email or text?
Use the board for anything that should still be findable next week, such as game details, the uniform order or tournament information. Use email or text for something that has to reach people who will not open the app today, like a cancellation or a deadline. More in Communication