Help Center
Setting up your organization
The club itself: how it looks to families, and who is allowed to run it.
Your organization is the club itself. It carries your name, logo, location, staff, documents and payment connection, and very little else. It does not carry a sport, because one organization can run baseball, softball, tennis and football at the same time, so the sport belongs to each program instead.
The guides here cover two jobs. The first is how the club looks to families: the details on the organization settings page, and the public page with its own address that lists the programs open for registration. The second is access: who you give administrator rights to, and the four separate layers that decide who can see or do what.
Setting it up
Access
Common questions about your organization
What does my public organization page show?
Your logo, name, location and description, the sports you run (worked out from the programs that are open), and every program currently open for registration with its fee and a Register Now button. Archived and closed programs do not appear, so the page stays honest without anyone editing it.
Can I set a custom address for the public page?
Yes. Set the Custom Profile URL Slug in Organization Settings, using letters, numbers and hyphens, and the page lives at app.playbooklogix.com/org/ followed by your slug.
Who should be an organization administrator?
The people who would have to run the club if you were unavailable, usually one or two others. An administrator can see every payment, issue refunds, change fees and alter payment settings, so the useful test is whether you would hand them the bank statements. Somebody running one team is better off with a team role.
Is there a read-only administrator?
No. For somebody who only needs to see things, give them a team role, or export what they need and send it to them.
Where do my Stripe connection and my Venmo or Zelle details go?
On Organization Settings, in the Accepted Payment Methods section, which also holds the Connect with Stripe button. These are saved to the organization rather than to a program, so changing them changes them everywhere, and only the methods you fill in are shown to parents at checkout.