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What does it cost to take a card payment?

What you will learn

  • The three parts of a card fee, and what they total
  • Why small fees cost proportionally more
  • Who absorbs it, and what each choice costs you
  • What comes back on a refund and what does not

What it actually costs to take a card payment for a youth sports registration, who can absorb it, and which parts of it come back when you issue a refund.

Playbook Logix shows you the arithmetic on the screen where you choose, so none of this should be a surprise later. Here it is in one place.

The three parts

  • 2.9% of the payment, to Stripe.
  • $0.30 per payment, to Stripe.
  • $0.99 per payment, to Playbook Logix.

On a $100 registration those three come to $4.19. What that costs you depends on who pays it, and the two answers are different numbers rather than the same number moved around.

Two bars for the same hundred dollar registration. In the first the organization absorbs the fee and keeps ninety five dollars eighty one. In the second the customer pays, the organization receives the full hundred, and the payer is charged one hundred and four dollars thirty two. YOU ABSORB THE FEE · A $100 REGISTRATION $95.81 reaches your bank $4.19 comes out of the $100 THE CUSTOMER PAYS · THE SAME $100 REGISTRATION $100.00 reaches your bank the payer is charged $104.32, so the fee is $4.32 Not $4.19. The fee is charged on the larger amount too, so it has to be worked backwards.
Same registration, two arrangements. The fee is $4.19 absorbed and $4.32 passed on, because passing it on means it is charged on the larger total.

Who pays it

When you create or edit a program, Who pays the Credit Card processing fee? offers two answers.

  • The Customer pays. The fee is added to the family's total at checkout, and you receive the full registration fee.
  • The Organization pays. The family pays the advertised price and the fee comes out of your payout.

There is no universally right answer. Passing it on keeps your revenue per player predictable, which matters when the fee is set to cover known costs like uniforms and field hire. Absorbing it keeps the advertised price the price, which matters when families are comparing you with the league in the next town.

When the customer pays, the math grosses up

This is the detail worth understanding, because the naive version leaves you short.

If you simply added the fee to the price, the fee would then be charged on the larger amount, and you would end up a few cents under. Playbook Logix works backwards from what you should receive instead. A $60 sponsorship costs the payer $63.12, and exactly $60.00 lands with the organization.

Adding the fee the obvious way would have charged $63.03 and left you nine cents short on every payment. Small, and it would never have reconciled.

Whose money is it, legally

Registration payments are direct charges on your own Stripe account, which makes your organization the merchant of record. Practically, that means three things:

  • Funds settle to your bank, not through Playbook Logix.
  • Stripe's 2.9% and $0.30 come out of your side of the transaction.
  • Your organization name is what a family sees on their card statement.

That last one is worth telling families, because an unfamiliar name on a statement is a common cause of a disputed charge.

Refunds

This is deliberate rather than an oversight, and it is written into the code so nobody changes it by accident. If a family withdraws in week one and you refund everything, that dollar is the cost of having taken the payment at all.

What this has to do with your own plan

Card processing is separate from what you pay Playbook Logix. The two get confused constantly, because both are money leaving your organization. See your Playbook Logix plan for the other one.

Ways to avoid the fee entirely

Card payments are optional. Cash, a check, Venmo, Cash App, Zelle and PayPal all carry no Playbook Logix fee, because the money never goes through Stripe. You record those yourself. See accepting cash, checks and Venmo.

The trade is your time. A card payment reconciles itself; a stack of checks is an evening. Most organizations end up offering both and letting families choose.

Common questions

How much does it cost to take a card payment?
2.9% plus $0.30 to Stripe, and $0.99 to Playbook Logix. On a $100 registration that is $4.32 in total, or about 4.3%. On smaller fees the percentage is higher, because $1.29 of it is fixed.
Can I pass the processing fee to parents?
Yes. Each program chooses whether the customer or the organization absorbs it. Passing it on keeps your revenue per player predictable; absorbing it keeps the advertised price honest. Be consistent across programs either way.
Why does a $60 payment cost the payer $63.12?
Because the fee is grossed up so exactly $60 reaches the organization. Simply adding the fee would charge $63.03 and leave you nine cents short, since the percentage would then apply to the larger amount.
Do I get the fees back when I refund somebody?
The $0.99 Playbook Logix fee is not returned; that is deliberate and documented. Stripe handles its own fees under its refund policy. So a fully refunded card payment costs your organization $0.99.
How do I avoid card fees altogether?
Take cash, checks, Venmo, Cash App, Zelle or PayPal instead. None of those carry a Playbook Logix fee because the money never goes through Stripe. The cost is your time recording and verifying each one.

Last updated September 23, 2026.

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