Help Center
Running a season
The season itself: who can join, how many, and what you can still change once it is running.
A program is a season: who can join, how many can join, what it costs, and what you can still change once registration is open. It is the level where the money lives, so the decisions you make here are the ones families feel.
These guides cover the rules you set before registration opens (age cutoffs and capacity), what happens when a program fills up, which settings you can change once families have registered and which are frozen or permanent, and how to close out a season properly when it is over.
Who can register
Changing things
Ending a season
Common questions about programs and seasons
How do age limits work?
They are set as a birthday window on the program, with an Earliest Birthday Eligible and a Latest Birthday Eligible date, rather than as ages, because an age drifts as the season runs. A child outside the window appears in the parent's list but cannot be selected, so the family finds out before filling in the form.
Does Playbook Logix have a waiting list?
No. When a program reaches its cap or is closed by hand, the registration link shows a Registration Closed page. The guide on a full program covers running a waiting list yourself, and canceling a registration reopens the place.
What can I change after families have registered?
The name, sport, description, registration status, deadline, capacity and age window can be changed at any time. A fee change applies only to new registrations, and existing balances stay frozen. The program type, whether the program charges at all, and the payment plan settings are permanent.
What does archiving a program do?
It hides the program from your dashboard and from the pickers, ends the registration link, and frees a place against your plan's limit, since the limits count only active programs. Archiving can be undone with the Unarchive Program button.
What counts toward a program's capacity?
On a paid program you choose between counting all registrations and counting only registrations that have met their payment bar. A canceled registration does not count toward capacity, so a full program reopens the moment somebody drops out.